bd7u Privacy Policy Your Information Is Protected

Important Notice: This privacy policy applies to all users of the bd7u platform (website: bd7u.cam). By using the site, you are considered to have agreed to all the terms of this policy.

1. Introduction and Applicability

bd7u is a popular online gaming platform in Bangladesh. We take the privacy of all our members very seriously and are committed to keeping their personal information secure. This Privacy Policy ("Policy") explains how bd7u collects information from its users, how that information is processed and stored, and the circumstances and conditions under which any information may be shared with third parties.

This policy applies to the bd7u.cam website and all services connected to it. By browsing our site, creating an account, playing games, or using any of our services, you agree to be bound by this policy. If you disagree with any part of this policy, please stop using our platform.

We reserve the right to change this privacy policy at any time. For important changes, we will endeavour to notify you via the site or to your registered email address.

2. Information We Collect

2.1 Registration Information

When you create an account at bd7u, we collect the following information:

Full name
Email address
Mobile number
Date of birth (for age verification — for users aged 21 and above only)
The user's preferred username

2.2 Identity Verification Information

To ensure a safe and transparent service, we may collect the following information:

National ID card (NID) or passport copy
Proof of address
Payment method verification details (bKash, Nagad, Rocket, or bank information)

2.3 Transaction Information

For the security and record-keeping of financial transactions, we collect:

Deposit and withdrawal history
Payment method details
Transaction dates and amounts
Records of bonus and promotion usage

2.4 Technical Information

For site security and to provide improved services, we automatically collect:

IP address
Browser and device type
Cookies and session data
Logs of site visit times, pages, and activity
Geographic location (at country level)

3. Purpose of Using Information

3.1 Service Operation and Improvement

bd7u primarily uses your collected information to manage your account and provide an improved gaming experience. This includes account creation and verification, transaction processing, providing customer support, and customising services according to your preferences.

3.2 Security and Fraud Prevention

We use information to keep your account and the platform secure. This includes detecting unusual activity, preventing the use of multiple accounts, and blocking unauthorised access. We keep your information secure through SSL encryption and other technical security measures.

3.3 Legal Compliance

We retain certain information to comply with applicable laws and regulations. We are required to meet Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements. Information may be provided in response to lawful requests from authorities.

3.4 Communication and Promotions

With your consent, we may send you information about new offers, bonuses, tournaments, and important site updates via email. You may request to be removed from these communications at any time.

4. Disclosure and Sharing of Information

4.1 Sharing Information with Third Parties

bd7u does not sell or rent your personal information. However, specific information may be shared in the following circumstances:

Payment Processors: Information required to complete transactions via bKash, Nagad, Rocket, or bank is shared with the relevant payment partner.
Technology Partners: A limited amount of information may be shared with companies that operate the site's technical services.
Game Providers: There are technical connections with providers such as Pragmatic Play, Evolution Gaming, Spribe, and JILI to deliver gaming services; only necessary information is shared in this context.
Legal Obligations: Information may be provided in response to a court order or a lawful request from a relevant authority.

4.2 International Data Transfers

Some of our technology partners may be located outside Bangladesh. In such cases, we follow international data protection standards for data transfers and ensure that transferred information is kept under appropriate protection.

5. Cookies and Tracking Technology

5.1 What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. bd7u uses cookies for the following reasons:

Keeping your login state and session active
Remembering your preferences and settings
Analysing site usage to improve services
Detecting fraudulent activity

5.2 Cookie Control

You can control or delete cookies from your browser settings. However, disabling cookies may cause some important site features to not work correctly, including the login function. We always use essential cookies and keep the use of non-essential cookies to a minimum.

6. Data Retention Period

6.1 General Data Retention Policy

bd7u retains your information only for as long as it is necessary to provide services or fulfil legal obligations. While your account is active, your profile information, transaction history, and gaming activity records are retained.

6.2 After Account Closure

Even after an account is closed, we are required to retain certain information for a specified period to meet necessary legal, financial, and regulatory obligations. Once that period has ended, the information is securely deleted or anonymised.

7. Your Rights

7.1 Right to Access Information

You may request a copy of your personal information held at bd7u at any time. We will respond to valid requests in a timely manner.

7.2 Right to Correct Information

If any information stored on your account appears to be incorrect or incomplete, you may request a correction. This can be done through the account settings or via the support team.

7.3 Right to Request Deletion of Information

In certain circumstances, you may request the deletion of your personal information. However, it may not be possible to delete all information due to legal obligations.

7.4 Opting Out of Promotional Communications

You may unsubscribe from marketing and promotional emails at any time. This can be done by clicking the "Unsubscribe" link at the bottom of an email or by notifying the support team.

8. Data Security Measures

8.1 Technical Security

bd7u uses industry-standard technology to protect your information. All our data transmissions are secured through SSL (Secure Sockets Layer) encryption. Data storage is encrypted and kept on secure servers. We use firewalls and access controls to prevent unauthorised access. Regular security monitoring is carried out to detect suspicious activity.

8.2 Staff Training and Access Control

Our staff are trained in privacy and data protection. Only authorised staff may access your information when required for specific tasks. All access is logged and regularly audited.

8.3 Response to Security Breaches

If a security breach occurs, we will take swift action. If your information is affected, we will notify you as quickly as possible and take all necessary steps to minimise the damage.

9. Protection of Minors

bd7u is for users aged 21 and above only ("21+ only"). We do not intentionally collect any personal information from minors. If a person registers using false information and it is later found that they are under 21, that account will be immediately cancelled and the relevant information will be deleted.

We follow strict procedures for age verification. If a parent or guardian becomes aware that their child under 18 has used our platform, please contact our support team immediately.

10. Policy Changes and Contact

10.1 Changes to the Privacy Policy

bd7u may update this privacy policy from time to time in line with its business needs, legal changes, or new technology. For important changes, we will publish a notice on the site or inform you at your registered email address. Continued use of the site after changes have been made will be considered acceptance of the updated policy.

10.2 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our data protection team will review your request and respond in a timely manner. All communications are handled according to Bangladesh Standard Time (BST).

Email: [email protected]
Live Chat: Available 24/7 — access live chat support from any page on the site

Need help with a privacy matter?

Our support team is available 24 hours a day, 7 days a week in Bengali.

[email protected] | 24/7 Live Chat

To learn more about responsible gaming, visit our Responsible Gaming page.